Terms and Conditions

Terms & Conditions

1. Introduction

Welcome to TEESWAALA! These Terms & Conditions govern your use of our website https://teeswaala.com and our services. By accessing our website and purchasing from us, you agree to these terms. Please read them carefully.

2. Business Information

3. Ordering & Payment

  • All orders are subject to availability and confirmation of payment.
  • We accept payments through UPI, debit/credit cards, net banking, and other available online payment methods.
  • Once an order is placed, modifications may not be possible. Please contact us immediately for any changes.

4. Shipping & Delivery

  • Free shipping is available for orders above ₹500 within India.
  • Orders are dispatched within 24 to 48 hours.
  • Delivery times:
  • Metro cities: 2 to 5 business days.
  • Other areas: 4 to 7 business days.
  • Orders are shipped from Delhi, India.
  • Delays due to unforeseen circumstances (weather, strikes, courier issues) are beyond our control.

5. Returns & Exchanges

  • You can request a return or exchange within 7 days of receiving your order.
  • A ₹100 fee applies to all returns and exchanges.
  • Items must be unused, unwashed, and in original condition with tags attached.
  • Non-returnable items: Customized T-shirts, bundled/pack items, and sale products.
  • For sale items, only size exchanges are allowed within the same category.
  • If the required size is unavailable, we will issue a store credit (valid for 3 months).
  • No refunds are provided for sale items.

6. Cancellations & Refunds

  • Orders can be canceled before dispatch for a full refund.
  • If an item is defective or incorrect, contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.
  • Refunds are processed within 5-7 business days after we receive and inspect the returned item.

7. Intellectual Property

  • All content on TEESWAALA, including logos, images, and designs, is our intellectual property. Unauthorized use is prohibited.

8. Privacy Policy

  • We collect and use customer information only for order processing and customer service.
  • We do not share your personal information with third parties.

9. Limitation of Liability

  • TEESWAALA is not responsible for delays, losses, or damages caused by third-party courier services.
  • We are not liable for any allergic reactions caused by our clothing materials. Please review product descriptions before purchasing.

10. Contact Information

For any queries, contact us at:
📍 Address: House No-1113, Block J, Mangol Puri, New Delhi, India 110083
📧 Email: teeswaala@gmail.com
📞 Phone: 8595756798
🌐 Website: https://teeswaala.com

By using our website and making a purchase, you agree to these terms. We reserve the right to update these Terms & Conditions at any time.